WIATech Institute Administrator

WIATech is preparing to launch certificate and diploma programmes in technology-related fields. We are seeking an organised, experienced administrator to support launch preparations and manage institutional operations.

Reporting to the COO, you will:

• Coordinate admissions, enrolment, student enquiries and records.
• Organise timetables with department leads and monitor operational readiness.
• Track fee payments, receipts and expenses under management oversight.
• Coordinate facilities, supplies, equipment maintenance and service providers.
• Support institutional registration and programme approval processes.
• Supervise reception and manage student complaints professionally.
• Maintain confidential records and prepare regular operational reports.
• Improve administrative processes and support the institute’s growth.

Salary: NLe 2,500 per month, with potential performance-based bonuses subject to agreed targets and management approval.

Requirements

• A recognised bachelor’s degree in Business Administration, Management, Education, Information Technology or a related field.
• At least five years of relevant experience in administration, institutional operations or education management, including responsibility for coordinating people or activities.
• Confident use of Microsoft Word, Excel, Gmail or Outlook, and digital recordkeeping systems.
• Strong organisational skills and the ability to manage competing priorities.
• Clear spoken and written English and professional interpersonal skills.
• Ability to maintain accurate payment, receipt and expense records.
• Demonstrated integrity, confidentiality and accountability.
• Ability to work on-site in Waterloo.

Advantages: A technical or technology background; a relevant master’s degree; experience in a training institution; familiarity with registration or accreditation processes.