Receptionist & Administrative Assistant

We are looking for a welcoming, organised and dependable Receptionist & Administrative Assistant to support our shared office.

Your responsibilities will include:

• Welcoming visitors and directing them to the appropriate staff member.
• Answering official calls, WhatsApp messages and general emails professionally.
• Providing approved information about Tabempa’s services and WIATech’s programmes, fees and application procedures.
• Recording enquiries, passing on messages and following up outstanding matters.
• Supporting applications by providing forms, checking completeness and arranging admissions appointments.
• Maintaining accurate visitor, applicant and client records.
• Scheduling meetings, updating calendars and communicating approved notices.
• Preparing routine documents and organising digital and paper files.
• Receiving deliveries, monitoring supplies and reporting maintenance needs.
• Sharing official payment instructions and recording payment references through approved procedures.
• Keeping the reception area welcoming and organised.
• Protecting confidential information and preparing brief activity reports.

Admissions decisions, technical quotations, discounts, refunds and spending approvals remain with authorised staff.

• A secondary school-leaving qualification; relevant administrative or customer service training is an advantage.
• Clear spoken and written English.
• A welcoming manner, professional presentation and strong interpersonal skills.
• Confidence using email, WhatsApp, word-processing software, basic spreadsheets and digital calendars.
• Good organisation, accurate recordkeeping and attention to detail.
• Honesty, punctuality, discretion and dependable follow-through.
• Ability to manage several requests and seek guidance when priorities conflict.
• Willingness to learn our services, programmes and office procedures.
• Previous reception, customer service or administrative experience is an advantage.

• Practical experience supporting a technology company and training institute.
• An opportunity to help establish organised office processes from the beginning.
• Guidance on our services, programmes and administrative procedures.
• Experience working with technical, education and operations teams.
• Salary: Nle 2500 monthly.